We answer quickly
Let's talk about your coast
A real person in Mombasa reads every message. WhatsApp is fastest; email is fine; the phone still works.
Send a message
Tell us what you are planning
Dates, numbers, and anything unusual. The more you tell us, the better the shortlist.
Or go straight to a person
Who does what
Patrick Chiro
Marketing ManagerPatrick runs the guest side of the business — enquiries, itineraries and the WhatsApp line that …
info@coastholidaylettings.co.ke
Amina Hassan
Head of Property ManagementAmina looks after the portfolio: staff, standards, maintenance schedules and the monthly owner s…
properties@coastholidaylettings.co.ke
Joseph Mkare
Fleet & Charter ManagerJoseph handles everything that moves — the vehicles, the skippers, the charter calendar. Twenty …
charters@coastholidaylettings.co.ke
Nadia Omar
Client Relations & InvestmentsNadia works with owners and buyers: yield models, titles, contractor introductions and the hones…
invest@coastholidaylettings.co.ke
Find us
Links Road, Nyali, Mombasa, Kenya
Quick answers
Before you write
Most questions we get have a short answer. Here are the ones that come up weekly.
Send an enquiry or hit Book Now on any listing. We confirm availability within 24 hours and send a secure invoice — 30% to hold the dates, the balance 14 days before arrival. Nothing is charged automatically online.
Full refund of the deposit up to 30 days before arrival, 50% between 30 and 14 days, and no refund inside 14 days. Peak season (18 December – 5 January) requires 60 days’ notice for a full refund. We will always try to move dates instead of cancelling.
Yes. Every villa rate includes the house staff, water, power, gas and Wi-Fi. Food is not included — your chef will shop for you and you settle the receipts, which works out far cheaper than a catered rate.
Yes, from Moi International (Mombasa), Ukunda, Malindi and Lamu. We meet you with a name board, track the flight, and there is no charge for delays. Book it with your stay and it is waiting when you land.
Both are available. Self-drive requires a valid licence held for two years and a passport or ID copy. For game parks or the road north of Malindi we strongly recommend a driver-guide — it is KSh 5,000 a day and removes most of the friction.
Yes. All our boats carry child life jackets, the crews are licensed, and every vessel is insured and inspected. For young children we usually suggest the sheltered creek sailings rather than an open-sea day.
